Privacy Policy

Last Updated: September 2026

1. Introduction

ResumeScore Canada ("we", "us", "our") operates the ResumeScore Canada website and provides a free resume and ATS scoring tool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly, including:

• Resume Text: When you paste your resume into our free scanner
• Job Description: When you paste a job description for comparison
• Email Address: When you request the full PDF report (optional)
• Contact Information: Name and email when you contact us via our contact form

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our free resume scoring tool
• Generate your ATS compatibility score and feedback report
• Send you the full PDF report when requested
• Follow up with information about our $99 CAD written audit service
• Respond to your inquiries and provide customer support
• Comply with legal obligations

4. Data Retention and Deletion

Automatic Deletion: All resume text and job descriptions you submit are automatically deleted from our servers 30 days after submission. This applies whether or not you request the PDF report.

Email Addresses: If you provide your email to receive the PDF report, we retain your email address to send the report and our automated follow-up sequence about the $99 audit service. You can unsubscribe from follow-up emails at any time using the unsubscribe link in any email we send.

5. PIPEDA Compliance

ResumeScore Canada complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law. Under PIPEDA, we:

• Collect only the personal information necessary for our services
• Use your information only for the purposes stated in this policy
• Keep your information secure and protected from unauthorized access
• Do not sell, rent, or share your personal information with third parties for marketing purposes
• Allow you to access, correct, or request deletion of your personal information

6. Data Security

We implement industry-standard security measures to protect your resume and personal information from unauthorized access, alteration, or disclosure. Our website uses encrypted connections (HTTPS) for all data transmission.

7. Third-Party Services

We may use third-party service providers (such as email delivery services) to help us operate our website and provide services. These providers are contractually obligated to use your information only for the purposes of providing the services we request and to maintain the confidentiality of your information.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We do not use cookies to track you across other websites for advertising purposes.

9. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of promotional emails and follow-up communications
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

10. Children's Privacy

ResumeScore Canada is not intended for children under 18 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information.

11. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after such changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: